Get in Touch

We make it easy for you to connect with someone if you have a question about your Service, 24/7.

Residential Customers

Whether it’s a question about your remote or you need to resolve an issue, like an outage, you have many ways to get in touch with us. There are six ways to get help, you can choose your preferred form of communication below.

 

Help and Support

 

 

  • Visit our Help & Support site for access to how-
  • to information, user guides and tips.
  • Available 24 hours a day, 7 days a week.

 

Live Chat


  • Chat with a Customer Service Representative now.
  • Available 24 hours a day, 7 days a week.

Ask the Comcast Community


  • Log in to our online forum, post your question and get answers from fellow Comcast customers and moderators.
  • Available 24 hours a day, 7 days a week.

Email Us


  • If you didn’t find what you need through Live Chat or Ask Comcast, send us an e-mail.
  • We’ll respond within 24 hours.

Phone


  • Call us!
  • Available 24 hours a day, 7 days a week for all service-related issues.

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Contact our Business Partners

Sales

Support

  • Monday to Friday: 08:00-20:00
  • Saturday & Sunday: 10:00-18:00

     

Accounts / Billing

  • Monday to Friday: 09:00-17:30